Introduction

Tourro respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.


Information We Collect

1. Personal Information

  • Name
  • Email address
  • Phone number
  • Age
  • Gender

2. Location Data

Tourro collects location data to provide:

  • Navigation services
  • Ride tracking
  • Emergency SOS functionality

Location data may be collected in the background during active rides.


3. Device Information

  • Device type
  • Operating system
  • App version

4. Usage Data

  • App interactions
  • Feature usage
  • Error logs

How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Enable ride tracking and navigation
  • Send emergency alerts
  • Enhance safety features
  • Communicate important updates
  • Live chat

Data Sharing

We may share your data:

  • With ride participants (location sharing during active rides)
  • With emergency contacts (during SOS events)
  • With service providers (for app functionality)

We do NOT sell your personal data.


Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.


Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations.


Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent

Permissions

Tourro may request access to:

  • Location services
  • SMS (for SOS fallback)
  • Phone (for emergency calls)

These permissions are used strictly for functionality.


Updates to Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes.